Maintenance Contracts
Maintenance Contracts
One accountable contractor for the surveyed doors, shutters, gates and barriers on your estate — with planned maintenance, agreed reactive cover and consistent records.
Door maintenance contracts
One contract for the assets in scope
A maintenance contract with Avanti Doors can place the surveyed doors, shutters, gates and barriers on your estate under one agreement: planned preventative maintenance at agreed intervals, defined reactive cover and a consistent service record. The asset survey confirms exactly what is included before the contract starts.
What's covered
What the contract can include
Planned visits, reactive terms and documentation can be agreed around the surveyed asset register and the needs of each estate.
Scheduled PPM visits
Planned preventative maintenance at agreed intervals, with the relevant components inspected, adjusted and tested to the written scope.
BS EN 16005 safety checks
Where applicable, powered pedestrian-door force, sensor and safety-device checks can be included and documented in the agreed scope.
Written service records
A documented report records the work completed and supports the site's maintenance, audit and safety files.
Priority reactive call-out
Contract response priorities, coverage hours and target attendance times are agreed in writing for each estate.
Mixed-equipment estates
The initial survey records each make, model and condition so varied equipment can sit under one clear scope.
Flexible visit schedules
Quarterly, bi-annual or annual visits planned around trading hours, deliveries and site access rules.
Multi-site cover
Built for multi-site estates
Whether you manage one distribution centre or a portfolio of branches, the contract is structured around how estates teams actually procure and audit maintenance.
One point of contact
A single accountable contractor for the powered and manual door assets included in the written scope.
Grouped visits across sites
PPM rounds planned so nearby sites are serviced together, keeping disruption low and visit records aligned across your portfolio.
Consistent documentation
The same service-record format for every asset at every site, so audits, insurance renewals and compliance reviews pull from one source.
Regional reach, agreed response
Planned maintenance across East Anglia and the London corridor, with reactive coverage and priorities agreed for the sites in scope.
Getting started
How onboarding works
From first walk-round to first planned visit, setting up a contract is a defined four-step process — with the scope, schedule and response commitments agreed in writing before you sign.
- 1
Survey your estate
We walk the sites in scope with you and record each relevant door, shutter, gate and barrier, including condition and access requirements.
- 2
Build the asset register
Every asset is logged with make, model, location and condition, giving your contract a clear scope from day one.
- 3
Agree schedule & SLA
Visit frequency, site access arrangements and reactive response commitments are set out in writing before anything is signed.
- 4
First PPM visit
Engineers complete the first planned round, baseline every asset and open the documented service record for your estate.
Common questions
Maintenance contract FAQs
Straight answers to the questions facilities and estates managers ask before putting door maintenance under contract.
1How is a door maintenance contract quoted?
A contract quotation is built from an asset register after the sites in scope have been surveyed. Each included door, shutter, gate and barrier is recorded with its make, model and condition, so the quotation reflects the surveyed assets rather than a generic rate card.
2Can you take over doors installed or maintained by another company?
Yes, subject to the onboarding survey. We record the manufacturer, model and condition of each asset, identify anything outside a safe or supportable scope, and agree any remedial work before the maintenance contract starts.
3What happens if a door fails between planned visits?
You call the same service team that maintains the doors. Contracted sites receive the reactive priority and coverage agreed in their contract, and reactive attendance is recorded alongside planned visits so the estate keeps one service history.
4How is reactive response agreed for contracted sites?
Coverage hours, priority level and target attendance are written into the contract after the estate, locations and operational risks have been reviewed. That gives each site a response commitment the service team can realistically deliver rather than a generic national promise.
Start your contract
Put your doors under one agreement
Tell us how many sites and roughly how many doors you manage. We will arrange the survey, build the asset register and provide a clear contract scope and quotation with no obligation.
- Contract cover
- Initial estate survey and asset-register scope
- Clear written contract scope and quotation
- Priority reactive terms agreed for contracted sites
Accreditations & engineer qualifications
Independently assessed under the schemes above — certificates and membership numbers held on file.
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