Services
Door Repairs
Reactive repairs for commercial doors, shutters, gates and barriers across the UK from our Norfolk base.
Reactive door repairs
Get your doors working fast
A failed door can block deliveries, affect security or leave an entrance unsafe. Avanti Doors assesses and repairs commercial doors, shutters, gates and barriers across the UK from our Norfolk base. Call with the site, system and symptoms and the team will confirm the available attendance route.
What we repair
Commercial door and access-system repairs
Automatic Doors
Sliding, swing and revolving door faults, sensor and operator failures.
Industrial & Roller Doors
Jammed shutters, broken springs, motors and safety-edge faults assessed and repaired.
Gates & Barriers
Automatic gate and barrier breakdowns, motors, tracks and controls.
Fire & Manual Doors
Closers, hinges, locks and fire exit door faults assessed as complete doorset issues.
Why Avanti
A clear route from fault to next step
Fault triage
The site, equipment, symptoms and access risk are reviewed before attendance is arranged.
Written response priorities
Priority 1 faults (site not secure) are targeted within 24 hours and other failures within 48 hours; contracted sites can have their own targets.
Repair scope confirmed
The engineer identifies whether the system can be repaired within the available parts and condition.
Safe next steps
Where a fault cannot be completed immediately, the condition and follow-up route are explained.
Response targets
Response priorities in writing
Every call is triaged by priority. These are our standard attendance targets; contracted sites can have their own targets and coverage hours written into the SLA.
| Priority | When it applies | Target |
|---|---|---|
| Priority 1 | Site not secure or unsafeSecurity-critical faults: a shutter or gate that will not close, a door that cannot be locked. | 24 hours |
| Priority 2 | Door, gate or barrier failedReactive faults that disrupt access, deliveries or trading but leave the site secure. | 48 hours |
| Planned | PPM and compliance visitsQuarterly, six-monthly or annual rounds booked in advance around site access. | On schedule |
| Quotation | Surveys and new worksWe aim to issue the written quote within 48 hours once the scope is clear. | 48 hours |
Targets, not guarantees, unless a response time is specifically agreed in your Service Level Agreement.
If a door, shutter or gate has failed and the site is not secure, use our emergency commercial door call-out page for the call-out route. For repeat faults across several sites, maintenance contracts put response priorities in writing.
Google reviews
What customers say about our repair visits
5.0 on Google from 13 reviews (opens in a new tab)
Had Andy in today to sort out some shutters and a door, he was great very polite got his jobs done quickly. Even noted things that needed sorting etc. Wish all contractors was like him.
· Google review When Andy arrive onsite, you get greeted and treated respectfully. He told of the fault he is inspecting, and if he can't he explains so I can then relay the information to my DR'S. Everyone happy. Great professional.
· Google review Charlie was great! Communicated with us the whole process to explain what had gone wrong and how he fixed it. Thank you, Charlie
· Google review
Door fault?
Call with the site and symptoms
Tell us what has failed, where the site is and how access or security is affected. The team will confirm the available attendance and repair route.
- Repair response
- Attendance confirmed against site and urgency
- Automatic, industrial, gate and manual doors
- UK-wide coverage confirmed per job
Coverage
Commercial door repairs by area
Our services